Terms and Conditions for hire of boats
Please read this contract
with care. You are entering into a legally binding contract.
Contents
1. DEFINITIONS Page
2
2. AGREEMENT Page
2
3. RESERVATIONS AND PAYMENT Page 2
4. YOUR PARTY Page 3
5. CANCELLATIONS AND
REPOSSESSIONS BY THE COMPANY Page
3
6. CANCELLATIONS AND
CHANGES REQUESTED BY YOU Page
3
7. HIRE PERIOD Page
4
8. INSURANCE Page
4
9. SAFETY AND OTHER RULES Page
5
10. ACCIDENTS Page
5
11. MAINTENANCE Page
6
12. EVENTS BEYOND THE
COMPANY’S CONTROL Page
6
13. HIRER’S PROPERTY Page
7
14. PETS Page
7
15. INVENTORY Page
7
16 EXCLUSION AND LIMITATION
OF LIABILITY Page
7
17. WEBSITE Page
8
18. LAW AND JURISDICTION Page
8
1.
DEFINITIONS
The agreement to hire a narrowboat incorporates these Terms
and Conditions and the Booking Confirmation and is between White Rose Canal
Holidays Limited (the “Company”) and you (the “hirer”).
The Agreement takes effect when the Hirer makes the booking
online and the Company emails or posts the Booking Confirmation confirming the
key particulars of the booking and invoices for the deposit payment.
2. AGREEMENT
When you make a request via telephone or email, you are
making an offer to hire a boat on the conditions outlined in this document. A
provisional or conditional booking is not binding and you may cancel it at any
time before the Booking Confirmation is sent out to You by the Company.
Similarly, the Company may allocate the dates and times that are the subject of
your Booking to another party at any time before a Booking Confirmation has
been sent to You and the deposit has been received.
In accepting a Booking, the Company’s responsibility does
not extend beyond the provision of the boat and there is no guarantee that any
particular route will be available for navigation during the period of hire.
Nothing in these Conditions affects your statutory rights.
3.
RESERVATIONS AND PAYMENT
The Company reserves the right to correct errors in
advertised or quoted prices at the time of Booking Confirmation.
Payment is deemed to have been made when cleared funds are
received in the company’s bank account. Time of payment shall be of the essence
of the agreement.
The deposit of 20% is payable at the time of the
booking request and is non-refundable. The balance of the price is due not less
than 6 weeks before the start date as shown in the Booking Confirmation.
For Bookings made less than 6 weeks before the start date, you must pay the
full price at the time of the Booking request. If the final balance is not
received by the due date the Company reserves the right the cancel the booking
and withhold the deposit.
The compulsory Damage Waiver Payment scheme ensures that for
a single, non—refundable premium you will be protected from any liability for
damage or accident to your boat or its inventory. However, the Damage Waiver
does not cover damage or loss as a result of reported or witnessed speeding,
negligence, intentional damage, late return or return of narrowboat in an
unclean condition. In the event of any of the above, the hirer is liable for
the full cost of repairs, replacement or compensation.
4.
YOUR PARTY
You must be at least 21 years of age at the time of booking.
You must be authorised by all other members of your party to enter into the
Booking on their behalf. The full names, ages and permanent addresses of all
members of your party must be provided. You are responsible for making all
members of Your Party aware of the terms of the Agreement.
5.
CANCELLATIONS AND REPOSSESSIONS BY THE COMPANY
The company may cancel your booking and refuse to hand over
to you if, in its reasonable opinion, you are unsuitable to take charge of the
boat for any reason that may adversely affect the safety of any person or
property. In this event (and provided that you have fully complied with your
obligations under this agreement) the company will refund all payments you have
paid and the contract shall be discharged without further liability on either
party.
The company reserves the right to repossess the boat at any
time if, in our opinion, it is being mishandled, misused illegally or if the
party’s behaviour is considered detrimental to other waterways users. In the
event of this happening, no portion of the hire fee will be refunded. You may
also be responsible for any costs the Company incurs as a result of your
behaviour. An important point to consider is that it is illegal to be drunk
in charge of a narrowboat.
6.
CANCELLATIONS AND CHANGES REQUESTED BY YOU
The agreement is a legally binding contract and may only be
amended or cancelled in accordance with the following conditions.
If you want to cancel or change Your Booking you must give
the Company notice by calling, emailing or writing. The Company shall make the
following charges for cancellation, depending on the date on which the
cancellation notice is received:
Days before Start Date when cancellation notice received:
·
More than 6 weeks - Loss of deposit
·
5 weeks and 6 days or fewer – Loss of full holiday price
unless the Company is able to re- let the boat for all or part of the Hire
Period. In this instance, the Company will refund all monies less the deposit,
after deduction of all expenses, incurred on the original hire and re-letting.
The Company shall try to re-let the boat but the Company shall not be obliged
to accept any Hire if it considers that this be detrimental to the Vessel, the
Company or its reputation. Credit card charges are non-refundable.
Bookings maybe transferred
at the company’s discretion and subject to availability. You are strongly
recommended to take out cancellation insurance to protect against cancellation
liabilities.
7. HIRE PERIOD
The hire period commences at 2pm. You must notify the
Company as soon as possible if Your estimated arrival time is delayed or
disrupted as this may lead to difficulties and delays in making the boat
available to you. Although we will do our best to accommodate late arrivals, if
we cannot complete the handover till the following day, a £50 fee will be
charged to cover the extra staffing costs. There will be no rebate of the price
for late arrival.
Before you take the boat over, the company will give you some
induction material and hands-on training at the start of your trip as is needed.
We usually accompany you through your first lock or two until you are confident
to set off on your own. We appreciate this may only be necessary for first-time
boaters or those that haven’t cruised for some time. It is expected that you
will have viewed the Boaters’ Handbook before arrival. You will then be
required to check and sign the Handover Document to indicate that these
instructions and demonstrations have been understood.
In the event that the boat is not available on the Start
Date due to any circumstance for which the Company is not responsible (see
Section 12) the Company may substitute a boat providing similar accommodation
but if no such boat is available the Company shall immediately refund you with
the deposit and any other payments.
The boat must be returned to Castleton Mill in a clean
condition and vacated by you by 9.30am on the end date of your holiday and it
is your responsibility to ensure a timely return. If you return the boat late
or to the wrong place because of poor planning on your part or for another
reason which is your responsibility then you will be liable to pay £30 for
every half hour of the delay in returning the boat or giving possession and the
cost of recovering the boat and any other expenses and losses which the company
may incur as a result of the delay including the loss or cancellation of a
subsequent booking.
The Company reserves the right to change the place of
handover and return for operational reasons or for reasons beyond the
reasonable control of the Company. If the Company exercises the right in this
clause the Company shall be obliged to give you written notice of the change in
sufficient time (consistent with circumstances) to allow any necessary
re-planning of your itinerary and to organise any transport which is reasonably
necessary for you and your party as a result of such a change.
8. INSURANCE
The Company insures the Boat and its equipment and inventory
against public liability risks. The Company’s insurance does not cover personal
accidents or loss or damage to personal property. Hirers and their crews are
advised to take out their own personal insurance cover.
The Company’s policy excludes damage arising from speeding, cill damage, rudder or stern gear, TV aerials, chimneys,
malicious or intentional damage, other vessels and their equipment, the
waterway, late return of boat and return of boat in unclean condition and you
remain responsible to the company for any damage or loss arising from your
breach of the agreement, your deliberate acts or from your negligence. The
Hirer will indemnify the Company from and against all costs, damage, expenses,
liability and claims howsoever arising from the negligence, neglect or default
of the Hirer to the extent that they are not covered by the Company’s policy.
9.
SAFETY AND OTHER RULES
The Hirer agrees to comply
with the health & safety rules listed in the Boaters’ Handbook and also
with the following rules at all times:
1.
To only carry those named on the Handover Document.
2.
Not to tow other craft or allow the Boat to be towed except
under professional assistance in the event of breakdown or emergency.
3.
Not to cruise between sunset and sunrise. The Boat is only
equipped for cruising during daylight hours.
4.
To observe all speed limits, not to race and not to cruise
at a speed which creates a breaking wash or disturbs or inconveniences other
waterway users.
5.
Not to take or have on the Boat without the company’s prior
written permission any dinghies, canoes, inflatables, portable heaters,
bicycles, vehicles, lighting equipment, TV sets, electrical appliances (other
than razors), inflammable liquids or substances, gas cylinders, barbecues, car
batteries, fire arms or any other items which might create dangers or hazards.
6.
Not to use the boat for business purposes.
7.
To give way to laden or un-laden cargo boats, sailing craft,
rowing boats and other human propelled craft.
8.
Not to have or carry any live fishing bait on the Boat.
9.
To keep all supplied technology items inside the boat, such
as radio or speakers.
10.
Not to allow smoking inside the Boat.
11.
Not to use candles on the Boat.
12.
Not to carry or use fireworks on the Boat.
13.
Observe all byelaws, navigational limits or instructions and
advice of the Environment Agency and other navigational authorities and the
Company and their respective officers and employees.
The Company reserves the
right at its discretion without liability to restrict cruising areas or routes
in the light of prevailing conditions.
10.
ACCIDENTS
In the event of any accident or damage involving you or any
other people or property you must:
1. Obtain
and record the name of any other boats and the names and addresses of any other
people involved on the form provided by the company (when available)
2. Notify
the company as soon as practically possible with full details of the accident
and any damage sustained.
3. Follow
the company’s reasonable instructions.
4. Not
in any circumstances admit or allow any other person on the boat to admit
liability to
any
other person.
11.
MAINTENANCE
The boat is handed over ready-fuelled and the price includes
one tankful. You are responsible for and will keep the boat and its equipment
in a clean and tidy order during the hire period. You must notify and provide
full details to the company of any breakdown, damage, theft or loss involving
the boat as soon as practically possible.
You must not undertake or commission any repairs, adjustments
or service without the company’s prior permission.
You shall be responsible for getting the boat off mud banks
or other grounding and for removal of weeds, rope and other matter from the
propellers and steering gear and for keeping the company informed of any
incidents of this nature.
The boat must be returned in a clean condition i.e. all bins
emptied, all pots, pans and crockery cleaned and put away, all surfaces
cleaned. The boat’s toilet tank will be provided empty at the start of your
holiday. Should the tank become full before the end of the holiday, the hirer
is responsible for the cost of emptying the tank. The boat can be returned with
a full tank without charge. The toilet must not be used once the tank is full –
any damage caused by its continued use once the tank is full, will be
considered an act of negligence and therefore charged to the hirer.
12.
EVENTS BEYOND THE COMPANY’S CONTROL
Unfortunately, events beyond the Company’s control
occasionally affect bookings. When reference is made to such events in these
Conditions of Hire, this means any event(s) or circumstance(s) which the
Company could not, even with all due care, foresee or avoid. Such events
include the following:
1.
Restrictions on canal movement and rental due to the impact of COVID-19
(2020 update).
2.
Destruction or damage of the narrowboat (which cannot
reasonably be remedied to a satisfactory standard before the start of the
Hirer’s holiday) due to fire, flood, explosion, storm or other weather damage,
accident, break-in, criminal damage or any similar cause.
3.
Mechanical breakdown or other mechanical or technical
problems affecting the narrowboat (which cannot reasonably be remedied to a
satisfactory standard before the start of the Hirer’s holiday).
4.
Flooding, shortage of water, obstruction, repairs, damage or
similar event affecting any waterway, waterway structure or facility such as a
lock or bridge or navigational equipment which prevents or affects the Hirer
taking the Hirer’s confirmed holiday.
5.
Adverse weather conditions and tides (which may restrict
navigation and passage through bridges etc.).
6.
Shortage or non-availability of fuel for the boat.
7.
Late return by previous hirers.
8.
Industrial action, riots, civil strife, natural or nuclear
disaster, fire, war, threat of war, actual or threatened terrorist activity and
all similar situations.
13.
HIRER’S PROPERTY
One vehicle may be left entirely at their owner’s risk in
the car park at Castleton Mill. The company will be under no liability for any
loss or damage to the vehicle or its contents or your property on the boat or
elsewhere unless caused by the company’s negligence. The company may take such
reasonable action as it shall consider necessary to silence car alarms in the
Mill car park and to recover the costs from you. This is inclusive of any
requirements and obligations under the noise and Statutory Nuisance act 1993.
The company will return hirer’s property which it finds when
it has been accidentally left on the boat provided that it is claimed promptly
and that you either arrange collection or agree to pre-pay for any postage and
packing. Property not claimed within one month from the end date of the hire
agreement may be disposed of by the company.
14.
PETS
Pets
are permitted on all our boats. You must provide any baskets or blankets for
your pets to sleep o. All pets must be properly house trained or caged as
appropriate and must never be left unattended. It is the hirers responsibility
to ensure pets are not permitted onto the boats’ beds or seats.
15.
INVENTORY
You will be required to sign for the inventory on taking the
boat over. Any shortcomings discovered during the hire period must be notified
to the company as soon as practically possible so as to afford the company the
opportunity to rectify the matter.
16
EXCLUSION AND LIMITATION OF LIABILITY
The Company shall not be liable to pay any compensation,
damages, costs or expenses for any claim arising from any cause beyond the
Company's reasonable control which could not have been mitigated or avoided by
the Company including but not limited to:
Death or personal injury of hirers their crew and
passengers; Loss of or damage to any persons property (including the boat)
non-fulfilment, interruption or delay to the Booking; breakdowns, mechanical
problems, latent defects, damage to the boat; restrictions on cruising,
obstructions, repairs, damage or closure of waterways, non-availability of
routes, navigational works, storms, floods, droughts, ice, shortage of water or
other weather or climactic conditions; rationing, shortage or non-availability
of fuel; consequential loss, damage or expense which You incur including the
cost of alternative transport, accommodation or other holiday provision.
The Company’s total liability to you and any person claiming
through you, in respect of all claims which may arise under the Agreement
(other than in respect of claims for personal injury or death due to negligence
on the part of the Company) shall be limited in aggregate to twice the total
price paid by you to the Company in respect of the Agreement in question. You
shall be liable to the Company for any loss or damage caused by your behaviour,
or any member of your Party.
17.
WEBSITE
The specifications of our boats, their accommodation,
facilities and equipment on the website are intended as a general guide and the
Company shall not be liable in the event of any insubstantial differences in
the boats supplied and reserves the right to make modifications. Alterations
may occur during rebuilding or refitting, boats within classes may differ,
colours may vary, layout plans are for guidance only and are not to scale and
boats may have steps which are not shown. If your party includes any infirm or
disabled people, you should make relevant enquiries before booking. The company
reserves the right to change boat specifications without prior notice.
18.
LAW AND JURISDICTION
This Agreement shall be governed by the law of England and
Wales. Any dispute arising under this Agreement shall be submitted to the
exclusive jurisdiction of the Courts of England and Wales. Only the named
parties to the Agreement may enforce the terms of the Agreement. The parties
agree that the Contracts (Rights of third Parties) Act 1999 shall not apply to
this Agreement.
I,
(insert name here) confirm that that I am authorised by all members of
my party to submit their personal details and sign on their behalf and that we
agree to be bound by these Booking Conditions.
Signature:.......................................................................................
Date:...........................................
White Rose Canal Holidays are based at: Castleton Mill, Holbeck, Leeds, LS122DS
Office address: Oddy Lock House, Wellington Road, Holbeck, Leeds, LS122DP
whiterosecanalholidays@gmail.com